at44's Privacy Policy
Your personal information is extremely important to us. at44 collects, stores, and uses your information while maintaining the highest security standards.
1. Introduction
at44 ("we", "our", or "platform") is an online entertainment and casino platform in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy explains how we collect your personal information, the purposes for which we use it, who we share it with, and how we keep it secure.
By browsing or registering on the at44.cam website, you are considered to have given your consent to the terms of this privacy policy. If you disagree with this policy, please refrain from using the platform and contact us.
2. What Information We Collect
Information You Provide Directly
When you open an account on at44 or use our services, we may collect the following information:
- Full name and date of birth (for age verification — to confirm 21+)
- Email address and mobile number
- Preferred username and password (stored in encrypted form)
- Residential address
- National ID card or passport details (when required for identity and age verification)
- Financial transaction details — bKash, Nagad, Rocket, Upay, or bank account information
Automatically Collected Information
When you visit our platform, the following information may be collected automatically:
- IP address and device identifier
- Browser type and operating system information
- Time spent on the website and pages visited
- Login and logout times (according to BST, UTC+6)
- Gaming activity and betting history
- Information obtained through cookies and similar tracking technologies
3. Purpose of Using Information
at44 uses collected information for the following legitimate purposes:
- Account Management: For your registration, login, and profile management.
- Identity and Age Verification: To prevent access by those under 21 years of age.
- Financial Transaction Processing: To securely complete deposits and withdrawals.
- Customer Support: To provide 24/7 live chat and email assistance.
- Fraud Prevention: To detect and prevent unusual activity.
- Responsible Gaming: To assist users who have gambling-related issues.
- Service Improvement: To improve the platform's functionality and experience.
- Legal Obligations: To comply with applicable laws and regulations.
4. Information Sharing and Disclosure
Sharing with Third Parties
at44 never sells your personal information. However, information may be shared in the following limited circumstances:
- Payment processors (bKash, Nagad, Rocket, Upay, bank) — solely to complete transactions
- Identity verification service providers — for the KYC process
- IT infrastructure and cloud service providers — for server and data storage
- Game software providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, etc.) — limited information related to gaming activity
All third parties operate under strict confidentiality agreements and may not use your information for any additional purpose.
Disclosure for Legal Requirements
at44 will be obliged to disclose information if required to do so under a court order, a lawful government directive, or applicable law. In such cases, we will make every effort to notify you in advance where legally permitted.
5. Data Security Measures
Technical and Organisational Safeguards
at44 uses industry-standard security measures to keep your information secure:
- SSL Encryption: All data transfers are encrypted using 256-bit SSL/TLS technology.
- Password Hashing: Your password is never stored in plain text.
- Access Controls: Only authorised staff have limited access to your information.
- Regular Security Reviews: Regular security audits are conducted to identify system vulnerabilities.
- Firewall and Intrusion Detection: Active monitoring systems are in place to prevent unauthorised access.
- Data Backups: Information is regularly backed up to ensure protection against accidental loss.
However, no method on the internet is 100% secure. You are also responsible for keeping your account password confidential.
6. Cookies and Tracking Technologies
What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser. at44 uses the following types of cookies:
- Essential Cookies: Essential for maintaining login status and for security.
- Functional Cookies: To remember your preferences and settings.
- Analytical Cookies: To analyse platform usage and make improvements.
Cookie Controls
You can control or reject cookies through your browser settings. However, disabling essential cookies may limit some of the platform's functionality. Please refer to your browser's help section for more details.
7. Data Retention Period
at44 retains your information only for as long as necessary:
- Active Accounts: All relevant information is retained for as long as the account remains active.
- Closed Accounts: Even after an account is closed, certain information may be retained for several years due to legal and regulatory obligations.
- Transaction Records: Financial transaction records may be retained for an extended period in accordance with financial regulator guidelines.
- Marketing Data: Deleted promptly after you withdraw your consent.
Once the necessary period has passed, information is securely deleted or anonymised.
8. Your Rights
As a user of at44, you have the following rights:
- Right of Access: You may request to know what information we hold about you.
- Right to Rectification: You may request that incorrect or incomplete information be corrected.
- Right to Erasure: In certain circumstances, you may request that your information be deleted.
- Right to Restrict Processing: You may request that use of your information be limited for specific purposes.
- Right to Data Portability: You may request to receive your information in a structured format.
- Right to Object: You may object to certain types of processing.
- Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time.
To exercise these rights, email [email protected] or contact us through our 24/7 live chat.
9. Protection of Minors
at44 is a 21+ platform. We do not intentionally collect information from anyone under the age of 21. Age verification during registration is mandatory. If we become aware that a minor has provided us with their information, we will immediately delete that information and close the account.
If a parent or guardian suspects their child is using our platform, please contact [email protected].
10. International Transfer of Data
at44 may store data on international servers. In such cases, your information may be transferred outside Bangladesh. We ensure that such transfers are carried out with appropriate safeguards in place, such as standard contractual clauses or equivalent protection frameworks.
In all cases, maintaining the security and privacy of your information is at44's highest priority.
11. Changes to the Policy
at44 may update this privacy policy from time to time. For significant changes, we will notify you via your registered email or through a notice on the platform. The most current policy will always be available on this page.
If you continue to use the platform after any changes, you will be considered to have consented to the updated policy.
12. Contact Us
Privacy-Related Enquiries
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us:
24/7 Live Chat — Log in to the platform and speak with us directly
We generally respond to user requests within a reasonable time. Response times are calculated according to Bangladesh Standard Time (BST, UTC+6).
at44 is a safe and reliable platform. We are committed to ensuring your privacy and security using fair play and SSL encryption technology. Learn more about responsible gaming.